The right expertise,
right beside you.

Your expert sees what the technician sees, and walks them through it. In real time, hands-free.

See How It Works
ONE PLATFORM

One view. Every device.

Tandem meets your team wherever they work — on site, remote, or in the back office.

On-site Employee: Apple Vision Pro, Xreal Aura XR, and Snap Spectacles
Remote Supporter: iPad, Web Viewer, and AI Expert
System Administration: Web Console
TWO PEOPLE. ONE SHARED VIEW.

Built around the expert and the person doing the work.

Remote expert

Diagnose and support without being on site.

  • First-person problem solving
  • Digital annotations
  • Domain-specific AI
  • iPad, web interface, and visionOS

Frontline worker

Stay hands-free and get precise help in the moment.

  • Hands-free experience
  • Precisely guided by an expert
  • AI companion
  • visionOS, Android XR and Spectacles
AR first-person view: a remote expert guides a technician
WHY TANDEM

Turn every technician into your best technician

Faster Resolution

  • First-person remote support
  • Digital annotations in their physical space

Less Rework

  • Verify work completion
  • Enable on-the-job training from anywhere

Build Expertise

  • Build domain-specific AI assistants
  • Record real-world examples for later use
DEPLOYMENT

Your cloud or ours?

Either way, your data stays yours. Tandem keeps every session private to your organization, and builds domain-specific knowledge around how your team actually works.

Trifork Hosted

Fixed cost, turn key

  • Live in days, not months
  • We run it, you use it
  • Your data stays private to your org

Organization Hosted

Custom implementation, self-managed

  • Deploy inside your own environment
  • Full control of your data and policies
  • Integrate with your internal systems
GETTING STARTED

See ROI in weeks, not quarters

Evaluate immediately, experience the value, deploy progressively.

Have a device? Download and evaluate right away. No payment until the pilot, when you decide to kick off work.

01

Demo

Use our standard demo

02

Evaluate

Test in your environment

03

Pilot

Deploy to a small group of users in the real world

04

Deploy

Expand to a broader group of users to scale

Ready to put an expert right beside your team?

Book a live demo and see Tandem resolve a real-world issue in minutes.

Talk to Our Team

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